travellook in
- TRAVELLOOK FLIGHT TICKET REFUND NOT RECEIVED Closed
umakanth filed this complaint against travellook in on Mar 09, 2021
Trvellook.in given me cancelled reference REF*********.which they are not provided ticket on my booking told within ** days the amount will be settled ,but it is morethan ** days not received the amount,pl do the need ful below is th complaint mail:
From: Umakanth J Ethiraj
Sent: Tuesday, March *, **** **:** AM
To: support travolook <support@travolook.in>
Subject: RE: Your Booking is Cancelled with travolook.in: REF*********
HI,
Not received the refund amount waited for ** days, refund immediately, I need to book another ticket.
VERY BAD SERVICE FROM TRAVELLOOK,REFUND IMMEDAITELY.
==============================================================================
Thanks & Regards,
E.UMAKANTH ll Zonal Electrical Engineer ll Cummins India Limited (DBU) II,
BIPL Building Delta, *th Floor ( North Wing), Bengal Intelligent Park,
Block EP and GP, Plot No. A* and M*, Sector V, Salt Lake,
Bidhan Nagar, Kolkata ******, West Bengal, India .
Cell # ********** II: E-Mail: umakanth.j.ethiraj@cummins.com
==============================================================================
From: support travolook <support@travolook.in>
Sent: Saturday, February **, **** *:** PM
To: Umakanth J Ethiraj <umakanth.j.ethiraj@cummins.com>
Subject: Re: Your Booking is Cancelled with travolook.in: REF*********
EXTERNAL SENDER: This email originated outside of Cummins. Do not click links or open attachments unless you verify the sender and know the content is safe.
Dear Customer,
Greetings from Travolook.in!
This email is regarding your booking reference number : REF*********.
We apologize for the inconvenience caused to you.
This is to inform you that your reservation was cancelled due to fare difference.
Refer to your discussion with our agent dated **-Feb-**** Please be informed that the refund will be initiated at our end and the amount will reflect back to the same bank account within **-** working days (excluding saturday, sunday and Gazetted holiday)..
Your patience in this regard will be highly appreciated.
The refund shall be as per the policy.
For immediate assistance please call ****-***-****.
To make changes to your ticket reservation, please contact our Customer Service Representative at our toll-free number on ****-***-****.
In case of any queries, please mail us at support@travolook.in
NOTE: Travolook agents will NEVER ask for card details, passwords, PIN, CVV, OTP etc. DO NOT SHARE these details with anyone over phone, SMS, WhatsApp, email or any other source.
Considering the COVID-** situation, different state governments have laid out their respective protocols for passengers arriving at their airports. Before you travel, make sure to read and understand the complete guidelines of the city/state you are travelling to and comply with the same so as to ease your travel plans.
Regards
Neha Tigga
Support Team
**** *******
www.travolook.in
On Sat, ** Feb **** at **:**, Umakanth J Ethiraj <umakanth.j.ethiraj@cummins.com> wrote:
Hi, Refund my amount immediately..UMAKANTH
**********
________________________________________
From: travolook.in <support@travolook.in>
Sent: Saturday, February **, **** **:** PM
To: Umakanth J Ethiraj <umakanth.j.ethiraj@cummins.com>
Subject: Your Booking is Cancelled with travolook.in: REF*********
EXTERNAL SENDER: This email originated outside of Cummins. Do not click links or open attachments unless you verify the sender and know the content is safe.
Booking Cancelled
Reference No. : REF*********
Need help, Our **x* Toll Free Support: ****-***-****
Your Booking is Cancelled with travolook.in :REF*********
Your booking is Cancelled due to fare expiration. Please contact our customer support at ****-***-**** or send us an email at support@travolook.in and one of our travel expert will be pleased to assist you.In Such unlikely event, if your tickets cannot be processed for any reason you will be notified via email or by telephone and your payment will NOT be processed.
FLIGHT DETAIL CALL US FOR ANY CHANGES OR HELP WITH YOUR FLIGHT AT ****-***-****
Departure
SpiceJet
SG - ***
Netaji Subhas Chandra Bose International Airport(CCU) Terminal: *
Apr **, Fri **:**
Non Stop
Chennai Airport(MAA) Terminal: *
Apr **, Fri **:**
Check-In Baggage : ** KG Total Trip Time : **h **m
Traveler(s) Information
S.No. Pax Type Traveler's Name Ticket-No. Seat-No. Gender Date of Brith
* ADT UMAKANTH ETHIRAJ - - M -
Price Information
Refund Amount ₹****.**
Please feel free to contact us to confirm your itinerary, or other special requests (Seats, Meals, Wheelchair, etc.) and luggage weight allowances (a number of airlines have recently made changes to the luggage weight limits) ** hours prior to the departure date. We look forward to help you again with your future travel plans.
Change/ Cancellation Policy
All travelers must confirm that their travel documents required are current and valid for their preferred destinations. The Tickets are non refundable . Once ticket is purchased, name changes are not allowed according to Airlines Policies, but some Specific Airlines allow minor corrections, usually involving *-* characters attracting a fees for this service. Prices do not include Baggage and Carry-On or other fees charged directly by the airline. Fares are not guaranteed until ticketed. Fare changes are subject to seat or class availability. All tickets are considered non-transferable & non-endorsable.
For immediate assistance please call ****-***-**** , ****-***-****
To make changes to your ticket reservation, please contact our Customer Service representative at our toll-free number on ****-***-****
If you have any questions, please mail us at support@travolook.in
Copyright © **** travolook.in, All Rights Reserved Visit travolook.in
From: Umakanth J Ethiraj
Sent: Tuesday, March *, **** **:** AM
To: support travolook <support@travolook.in>
Subject: RE: Your Booking is Cancelled with travolook.in: REF*********
HI,
Not received the refund amount waited for ** days, refund immediately, I need to book another ticket.
VERY BAD SERVICE FROM TRAVELLOOK,REFUND IMMEDAITELY.
==============================================================================
Thanks & Regards,
E.UMAKANTH ll Zonal Electrical Engineer ll Cummins India Limited (DBU) II,
BIPL Building Delta, *th Floor ( North Wing), Bengal Intelligent Park,
Block EP and GP, Plot No. A* and M*, Sector V, Salt Lake,
Bidhan Nagar, Kolkata ******, West Bengal, India .
Cell # ********** II: E-Mail: umakanth.j.ethiraj@cummins.com
==============================================================================
From: support travolook <support@travolook.in>
Sent: Saturday, February **, **** *:** PM
To: Umakanth J Ethiraj <umakanth.j.ethiraj@cummins.com>
Subject: Re: Your Booking is Cancelled with travolook.in: REF*********
EXTERNAL SENDER: This email originated outside of Cummins. Do not click links or open attachments unless you verify the sender and know the content is safe.
Dear Customer,
Greetings from Travolook.in!
This email is regarding your booking reference number : REF*********.
We apologize for the inconvenience caused to you.
This is to inform you that your reservation was cancelled due to fare difference.
Refer to your discussion with our agent dated **-Feb-**** Please be informed that the refund will be initiated at our end and the amount will reflect back to the same bank account within **-** working days (excluding saturday, sunday and Gazetted holiday)..
Your patience in this regard will be highly appreciated.
The refund shall be as per the policy.
For immediate assistance please call ****-***-****.
To make changes to your ticket reservation, please contact our Customer Service Representative at our toll-free number on ****-***-****.
In case of any queries, please mail us at support@travolook.in
NOTE: Travolook agents will NEVER ask for card details, passwords, PIN, CVV, OTP etc. DO NOT SHARE these details with anyone over phone, SMS, WhatsApp, email or any other source.
Considering the COVID-** situation, different state governments have laid out their respective protocols for passengers arriving at their airports. Before you travel, make sure to read and understand the complete guidelines of the city/state you are travelling to and comply with the same so as to ease your travel plans.
Regards
Neha Tigga
Support Team
**** *******
www.travolook.in
On Sat, ** Feb **** at **:**, Umakanth J Ethiraj <umakanth.j.ethiraj@cummins.com> wrote:
Hi, Refund my amount immediately..UMAKANTH
**********
________________________________________
From: travolook.in <support@travolook.in>
Sent: Saturday, February **, **** **:** PM
To: Umakanth J Ethiraj <umakanth.j.ethiraj@cummins.com>
Subject: Your Booking is Cancelled with travolook.in: REF*********
EXTERNAL SENDER: This email originated outside of Cummins. Do not click links or open attachments unless you verify the sender and know the content is safe.
Booking Cancelled
Reference No. : REF*********
Need help, Our **x* Toll Free Support: ****-***-****
Your Booking is Cancelled with travolook.in :REF*********
Your booking is Cancelled due to fare expiration. Please contact our customer support at ****-***-**** or send us an email at support@travolook.in and one of our travel expert will be pleased to assist you.In Such unlikely event, if your tickets cannot be processed for any reason you will be notified via email or by telephone and your payment will NOT be processed.
FLIGHT DETAIL CALL US FOR ANY CHANGES OR HELP WITH YOUR FLIGHT AT ****-***-****
Departure
SpiceJet
SG - ***
Netaji Subhas Chandra Bose International Airport(CCU) Terminal: *
Apr **, Fri **:**
Non Stop
Chennai Airport(MAA) Terminal: *
Apr **, Fri **:**
Check-In Baggage : ** KG Total Trip Time : **h **m
Traveler(s) Information
S.No. Pax Type Traveler's Name Ticket-No. Seat-No. Gender Date of Brith
* ADT UMAKANTH ETHIRAJ - - M -
Price Information
Refund Amount ₹****.**
Please feel free to contact us to confirm your itinerary, or other special requests (Seats, Meals, Wheelchair, etc.) and luggage weight allowances (a number of airlines have recently made changes to the luggage weight limits) ** hours prior to the departure date. We look forward to help you again with your future travel plans.
Change/ Cancellation Policy
All travelers must confirm that their travel documents required are current and valid for their preferred destinations. The Tickets are non refundable . Once ticket is purchased, name changes are not allowed according to Airlines Policies, but some Specific Airlines allow minor corrections, usually involving *-* characters attracting a fees for this service. Prices do not include Baggage and Carry-On or other fees charged directly by the airline. Fares are not guaranteed until ticketed. Fare changes are subject to seat or class availability. All tickets are considered non-transferable & non-endorsable.
For immediate assistance please call ****-***-**** , ****-***-****
To make changes to your ticket reservation, please contact our Customer Service representative at our toll-free number on ****-***-****
If you have any questions, please mail us at support@travolook.in
Copyright © **** travolook.in, All Rights Reserved Visit travolook.in
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Resolution Demanded:
Refund / Credit for purchase
travellook in
Resolved
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"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"
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