Swiggy
- Swiggy Incomplete Order received and subscription not worked Closed
Lavanya filed this complaint against Swiggy on Apr 25, 2021
I have placed Swiggy order today (P**-*******-*******) from Cream stone. in the offer, they said on the subscription you will have Buy one get one offer for this restaurant so immediately subscribed with *** Rs. But tried to apply the buy one get one coupon for the given selected items but could not apply as it showed an error. so Have applied another coupon and placed the order. while I'm fighting with customer support on coupon related issue, received the placed order. when I open the order received an incomplete order. literally felt disappointed with swiggy service. Immediately contacted support team they said will give coupon of some amount I said ok give a refund, they said as per conformation iniiated coupon so coulnt give refund ..repeatedly telling the same thing.. letarally they wasted my * hr time.
incomplete delivery and coupon issue is one thing and customer support is one thing they literally took me to frustration mode with their repeated answers. without given the resolution they simply ended up the chat..
Really they are not at all responsible they simply give the repeated answers that irritate us.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Swiggy
Resolved
Frustrated? File a Complaint
No Broker
"Thanks a lot Voxya, I was able to downgrade and get a refund. Voxya is revolutionary in bridging the gap between the Brands and Consumers in resolving issues. Appreciate your efforts! "
Sibi
Related Complaints
Swiggy - Payment not received Closed
From phonepe my money was deducted and when I went to swiggy I saw that the message is there that your order is not received due to fail in payment...
Jun 03, 2026 by Hemlata Bhatt
Swiggy - I d band Closed
Order deliver Marne ke Karan ID ko deactivate kar diya gaya hai please help MI yah ID chalu ki jaaye...
May 14, 2026 by Vahid Malik
Swiggy - Incorrect order delivered Closed
I received the incorrect order from swiggy and many times I have tried to reach the swiggy tem form meaasge form help and support call and send * * Emails. Still no response received form them and submit every proof as well but no act...
May 06, 2026 by Yukta Sikarwar
Swiggy - Double payment on swiggy instamart Closed
Complaint Summary I placed an order on Swiggy Instamart on April *, ****, under Order ID: ***************,from Nagpur to Pune address, during which I was charged twice for the same transaction due to a payment issue. one at time of booking ord...
Apr 22, 2026 by shreyash shende
Swiggy - Order not delivered on train but its being shown as delivered Closed
I ordered on swiggy from order on train feature. The restaurant confirmed that the order was cooked on time but no delivery partner eas assigned by swiggy. Also they show the order as delivered on app and they haven’t even given the refund. S...
Apr 18, 2026 by Manya Mishra
