BSNL
- Special offer duration reduced Closed
Mohammed Javeed filed this complaint against BSNL on Jan 01, 2020
On ** october **** i inquired to BSNL customer care about special recharge plans. Upon which i was provided with details of Rupees ***/- recharge. In which i get *** minutes talktime per day for *** days and *GB data per day for *** days and ** sms per day for *** days . This offer was informed to me over phone and a written text was also sent to me specifying the exact same details. i have this text saved till yet in my phone also as a screen shot for proof. Today on ** december (just ** days after i got the recgarge done on my number)my data plan was reduced to *.* GB against the offer i was promised. I need The respective department to take appropriate action about my complaint and restore my *gb data plan along with keeping the other offers intact as promised to me for *** days since the recharge date which was ** october ****
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