Blaupunkt Tv
- Service Complaint Open
Hitesh Kataria filed this complaint against Blaupunkt Tv on Feb 05, 2025
My name is Hitesh Kataria, and I am writing to formally complain about the inadequate service I have received concerning my QLED **-inch TV, which has been showing vertical lines.
After contacting the Blaupunkt service center, I was instructed to email you at consumercare@blaupunkttv.in. I then received a response directing me to pay Rs. *** for a service visit, as my TV is out of warranty. I made this payment on Saturday, February *, ****.
Since then, I have been waiting for a technician to visit my home, but no one has come. I attempted to reach the service center again using my registered phone number, but my calls were not answered. When I tried calling from another number, I was told that it was my first inquiry, despite having a complaint ID and having called previously.
I was assured that a service technician would arrive within ** hours, but this commitment has not been honored. As of now, my calls are repeatedly going unanswered, and I am left without service for my TV.
I request your immediate assistance in resolving this matter and addressing my complaint. My mobile number is ***********.
Thank you for your prompt attention to this issue. I look forward to your reply.
Sincerely,
Hitesh Kataria
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Blaupunkt Tv
Resolved
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