Gonoise
- Reverse Pickup Product not recieved Open
Tejas Modi filed this complaint against Gonoise on Aug 21, 2020
I have purchased gonoise Shots X-Buds (Matte Black) and it is in warranty. There was some issue in one of the ear buds and couldn't hear from it. I raised complaint to them and gonoise arranged reverse pickup on **th July,****. From that day, I haven't received single acknowledgement/service call from them to address my product status. I follow-up with them over email and customer care multiple times but they just dropping the call by saying we escalated the issue and will get back to you. They could not help me by some of reason. Its been about * month when I raised complaint and still today I am struggling to get my product from them
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Gonoise
Resolved
Frustrated? File a Complaint
Byjus
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M
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