Return not acknowledged

Records save successfully

Happenstance Global Private Limited

- Return not acknowledged ^Open

Archit Pathak filed this complaint against Happenstance Global Private Limited on Jun 11, 2026

I ordered a pair of sandals which once delivered, were not as per my expectations die to difference in quality as described on the website. I tried the product and packed it back within ** minutes and raised a return request the same day within * hours of delivery and it was picked up the next day. The customer support team of Happenstance rejected the return saying that the product is used. How can a sandal be used if it is just tried once that too in a clean room and put for return the very same day. The customer team doesn’t reply to emails and directly ships the product back.

Are you brand?

Resolve Complaint

Are you Lawyer?

Help Consumers