Livpure Smart Water Purifier
- Request for Replacement or Refund for RO Purchased in August 2025 Open
Chanchal Choudhary filed this complaint against Livpure Smart Water Purifier on Dec 23, 2025
I am raising this *complain to express my frustration regarding the RO unit purchased in August ****. Since the time of installation, the unit has had persistent leakage issues. Despite raising multiple service requests, the problem remains unresolved, and no permanent solution has been provided on multiple raised tickets with Livpure team (Ticket ************* and *************)
Given the repeated inconvenience and lack of resolution, we kindly request one of the following actions:
Immediate replacement of the unit, or
Full refund of the purchase amount
Order details:
Purchase Details: Attached Bill + Product + SN Photos
Product: Liv PEPA Pro Plus + Black (RO+UV+UF)
Purchase Date: August ****
Customer Name: Sarita Choudhary
Contact: +** **********
Looking forward to your quick response.
Purchased online from:https://livpure.com/collections/water-purifier?srsltid=AfmBOor*KEp*BE*Sj*W*Q*yfhxjADl**pisenxW-a*-r*GecoJycNGBV
Regards,
Chanchal Choudhary
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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Livpure Smart Water Purifier
Resolved
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