VIP
- Replacement not done Open
Aarzoo Ahuja filed this complaint against VIP on May 20, 2019
I purchased the VIP sky bag on **st March ****. It tore within * days of use. I sent it out for replacement. The company provided me with a cheaper rate bag, a different model for replacement. ( MRP difference Rs ***). After a month of calls and continuous emails, the company finally agreed to replace the bag again. They asked for * days of time to do the same. Its been much more than that and I still don't have any clue when will I get the bag. They are just postponing this again and again. Its been almost * months since I first purchased the bag.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
VIP
Resolved
Frustrated? File a Complaint
Razorpay
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
Deba Prasad Mohanty
Related Complaints
VIP - Bag was broken Closed
My check-in bag was broken when receiving after conveyor belt from belt * at Indira Gandhi Airport travelling from Mumbai in PNR GPWKWV...
Feb 18, 2024 by JATIN VERMA
VIP - Baggage crack Closed
I traveled Udaipur to Vizag via Hyderabad from indigo flight.... When I received my bag at Vizag directly tht was crack.... have mailed to customer care also but still waiting for reply.......
May 07, 2023 by Aarti Nyati
VIP - BACKPACK UNDER WARRANTY OF SKYBAG NOT REPAIRED YET GIVEN ONALREADY 16 DAYS OVER Closed
MY SELF PUSHPENDRA SINGH CONTACT NO **********. I HAVE GIVEN MY BACKPACK FOR REPAIR BUT ** DAYS IS OVER . VIP BAGS MANAGER IS TELLING HE NEED FEW HOURS TO TELL MY BAG REPAIR STATUS.EVEN THEY TOLD ME THAT THEY WILL LET ME KNOW .WHEN I REACHED...
Oct 14, 2020 by PUSHPENDRA SENGAR
VIP - Bag replacement not received Open
complaint regardingthe replacement of my VIP bag under warranty.on **th of may i submit the bag to wholeseller shop at ramnagar uttrakhand. and on ** rd may **** i receive an sms from VIP side. the bah will send for replace and will contact onc...
Jul 07, 2026 by Pushpendra Singh Bisht
On the *th December I travelled from Bali, Indonesia to New Delhi and after the departure I checked my trolley bag and that was damaged due to negligence of staff and that time I mate to officials of vietjet and lodge my complaint and they prov...
Feb 01, 2024 by Diksha Rani
