Zouk bags
- Replacement bag not delivered Open
Meera Jagadish filed this complaint against Zouk bags on Jun 17, 2024
I had ordered Zouk work bag and was delivered in a week’s time. The bag that got delivered was different from what I had ordered. I dropped a note to support@zoukonline.freshdesk.com and they promptly responded back to me with apology note and arranged for a return in just * days. I returned the bag and from then on I’m following up since ** days they a neither refunding nor shipping the actual bag that was ordered. Absolutely no response on any platform. It’s really sad to see them build a brand and cheating customers
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Zouk bags
Resolved
Frustrated? File a Complaint
Cleartrip
"I almost gave up asking Cleartrip for refund and was about to file case in a Consumer Court for harassment & loss. But after complaining at Voxya, they responded and initiated the refund. "
Madhu Chandra
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