Cleartrip
- Refund of modified ticket not settled Open
Pradeepkumar Velusamy filed this complaint against Cleartrip on Dec 01, 2020
I had booked a floght seat through Clear trip Pvt. Limited. They had a plan called Flexifly through which one could change flight without any change fare. As per their policy during change customer has to pay and further on insurance team will send intimation through mail for settlement initiation. Customer would be asked with details of bank for settlement. This process of settlement initiation was not done for my change of flight for which I had paid INR ****. When I asked Clear trip customer care they asked me to write a mail to Digit (The Insurance company) When I wrote they keep saying amount is already settled and keep closing my complaint. Actually thy have settled only my Onward journey change fare not the return Journey change fare. When I took it back to Clear trip they again ask me to initiate mail discussion with Digit. Both Clear trip and Digit Insurance are making me run back & forth and I see no initiation of settlement. Request your support in this.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Cleartrip
Resolved
Frustrated? File a Complaint
Weddingz.in
"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"
Abhijit Dhote
Related Complaints
Cleartrip - Incomplete refund issued Closed
my flight was cancelled by the airlines , but while refunding the fare cleartrip deducted Rs **** saying its convenience charges and are not refundable, but the invoice that I have clearly shows that there were no convenience charges charged to...
Apr 21, 2026 by Mayank Meharchandani
Cleartrip - Money not Refunded Closed
I have booked plane tickets on *st January using ClearTrip, the airlines cancelled the flight in the first week of January. Its **th Feb and still Cleartrip hasn't refunded my money yet after calling them ** times. They also sent me a mail sayi...
Feb 24, 2026 by Sam Sajan Thomas
Cleartrip - Refund Closed
I booked a flight ticket through clear trip on **th March,****. Due to financial distress,the airline suspended operations and filed for bankruptcy in ****. Numbers of time I demand cleartrip for refund by sending mail to clear trip and cu...
Feb 18, 2026 by Justin Macwan
Cleartrip - Refund not being processed Closed
Round-trip flight tickets for *st Nov - *nd Nov '** were booked through Cleatrip. Ticket was cancelled by airlines, and the application showed the refund as initiated and to be completed by *-*th Nov. After more than a month, till date (**th De...
Dec 18, 2025 by Abhinav Das
Cleartrip - Cleartrip hotel booking fraud Closed
Dear Sir/Madam, This complaint is registered against Cleartrip regarding an incorrect hotel booking. I made a booking for 'The Vindhya Sarthak Resort' in Varanasi on **dec to **dec, with booking reference number ************ hotel owner said ...
Dec 18, 2025 by Viral shah
