Joister Connect
- Refund of Amount Closed
Dixit R Bafna filed this complaint against Joister Connect on Jul 28, 2017
My brother Paid a amount of Rs **** for *months **mbps speed to Joister Internet Service Provider in Mumbai on **th August ****. But there was no wire connection or Modem provided to me for using their service. Later I shifter from that place and moved to new place while shifting I lost the bill I paid . but few days back I got the Bill and Claimed for refund but they are saying that they cannot refund because I have used their service when I said them to check the logs of my usage they are saying they do not have logs. Which firm erase their one year back logs? And they are saying I should have said them earlier but in their term and conditions they have not mentioned any such clause that when the refund can requested.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Joister Connect
Resolved
Frustrated? File a Complaint
Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
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