Reliance Smart Bazaar
- Refund not received Open
Prabhat Singh filed this complaint against Reliance Smart Bazaar on Apr 21, 2024
On March **th, ****, I did a shopping of INR **** in Reliance Smart Bazaar of Vaishali's Mahagun Metro Mall. During payment process, a server issue happened at Reliance Smart Bazaar. I had made a payment of INR **** through UPI but due to this server issue, this payment couldn't be confirmed by Reliance Smart Bazaar. Unfortunately, to get my bill and exit, I had to do payment in cash also. Thus, I had to pay twice - * through online means and * through cash. I lodged a complaint at customer care to refund the payment I had made through UPI. Customer care assured me that the refund would be credited within * working days but it's been more than a month and I've yet not received my refund. This has lead to unwanted frustration and mental harassment. This all happened due to server issue at Reliance Smart Bazaar. We had to wait for long hours during billing process which in itself caused great inconvenience besides double payment. It is requested to look into this matter. I've waited a lot before raising this complaint online.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Reliance Smart Bazaar
Resolved
Frustrated? File a Complaint
Trendize
"I'm very impressed with the entire experience and very thankful that I got my money back. I have already recommended Voxya to my friends. Thank you once again for everything."
Shikha Agarwal
Related Complaints
Reliance Smart Bazaar - Billing of 635 thift of one apple Closed
I have purchased some items in smart bazar by mistake one apple is come to my bucket for that issue they have fined me on *** ruppes and not provided any payment receipt ...
Apr 18, 2026 by Arjuna Jena
I had bought * offer items of **rs each when my mother went to exchange the products customer care service was really very poor they themselves didn’t have any clarity regarding what to do and made my mother run here and there for * hours. La...
Jul 22, 2025 by Fathimath Siyana K M
Reliance Smart Bazaar - Failure of ac in smart bazar deoghar jharkhand branch Closed
Ac was not working today. All people in the shop were angry, manager left his counter, poor service while billing, shortage of billing staffs during pick hours in the evening...
Jun 14, 2025 by ratan kumar
When I visited there, there was a product on which the smart price was rs * but when I asked them they asked me for *** rs and they misbehaved with me, haressed me and that was very inconvenient for me and my time also got wasted....
Jan 13, 2025 by Devansh Pandey
Reliance Smart Bazaar - Behaviour and Wrong price Tag Issue Closed
Dear Concerned, Want to escalate an issue which happened today with me. I am a regular customer to Smart Bazaar, Main road, Ranchi and today when I did shopping, saw the bill then I found that I was being charged extra than the tag amount. I...
Sep 23, 2024 by Neeraj Kumar
