Zara clothes
- Refund not received yet Closed
Hamza khan filed this complaint against Zara clothes on Jan 17, 2021
So basically, one month back there was sale running in Zara online app, I book * sweatshirt there and made a payment through "Paytm UPI". I received my Item within *-* days and when I opened it it's not even looking like *** rs sweatshirt, it's used and having oil stain on it. I made a return within * days and received the email that you will get your refund within **-** days. I paid **** however, shipping charges are non refundable that's not the problem so the refund amount is ****. Now It's more than ** days I still didn't received my refund and whenever I used to chat with them no response just wait, I called them, I chatted with them, I chatted in Twitter, Facebook as well but no response yet. Please help me I really need that money, they are treating me like it's there money. They even don't reply *-* days.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Zara clothes
Resolved
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Amazon.in
"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."
Abhishek Yadav
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