cakes portal
- Refund not provided Open
Tabish Jawed filed this complaint against cakes portal on Oct 07, 2020
I made a transaction on cakesportal.com on dated **.**.**** for the purchase of a cake and delivery in Lucknow. They neither delivered the cake nor refunded the money. When i tried to contact them i found they have not provided any contact no. on their website. So I emailed them my grievance and they replied that they can not refund money but can transfer into the wallet on their own website. They created a wallet and added Rs.*** into that on dated **.**.****. Later I used that money to purchase cake on dated **.**.****. They did not deliver the cake and cancelled that order and never refunded that money. I have mailed them so many times regarding this but they did not respond. They engulfed my Rs. ***/-.
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Resolution Demanded:
Refund / Credit for purchase
cakes portal
Resolved
Frustrated? File a Complaint
Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
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