Make my trip
- Refund not processed Closed
NABIL NALAKATH filed this complaint against Make my trip on Feb 01, 2021
I made a booking through MMT on *th December **** for my flight on Indigo, booking id - N*************. Later the airline rescheduled the flight to another date, and subsequently, I also made a date change to my booking directly with Indigo as the option was not available on MMT. There was a difference in fare and Indigo refunded the amount back to MakeMyTrip the same day.
When I called indigo to check the status they mentioned that it has already been processed from their end and gave the refund reference number - *********. I tried calling make my trip multiple times, but they will not connect me to a customer care agent saying that all queries can be resolved from the app but the stupid app won't even show my bookings in the trips section. MMT is just ignoring any issues that are not listed in their automated chat or app and providing no alternatives to the customer.
It's been more than a month and I still haven't received my refund.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Make my trip
Resolved
Frustrated? File a Complaint
Zomato
"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."
Manpreet K
Related Complaints
Make my trip - Refund not received Closed
My spicejet flight was delayed and there was an option from airline to claim refund or change. We opted for refund . The airline has issued the refund of the said amount but mmt is going on defering the date of refund on their app. The chatbot...
May 15, 2026 by Sujata Behani
Make my trip - Unethicl practices in booking holiday packages and high cancellation charges Closed
A holiday package was booked with MMT and Rs. ***** was paid as the booking charge. We enquired with their representative about the visa approval chances and were apprehensive about paying a big booking sum before the visa was approved. Howeve...
Apr 30, 2026 by LORRAINE RAYELLE GOMES
Make my trip - Refund not issued Closed
I created the refund request on **th Feb, and it's been more than ** days, but I haven't received my refund yet from MMT. The agents have already closed the request without providing any resolution or information on my refund even after my esca...
Mar 04, 2026 by Raj Mahor
Make my trip - Delaying and Refund not received after Flight cancel by Airline Closed
I booked my ticket through MAKEMYTRIP with Booking ID SN*AIX*H*********** from Riyadh to Mumbai on * March **** by SAUDIA Airlines. My confirmed Ticket for PNR ZDYDOL Passenger Mujahid Mumtazali Chougule. Direct flight was cancelled by Airlines...
Feb 24, 2026 by Mujahid Mumtazali Chougule
Make my trip - 2 booking for madgaon to Goa have done due to payment technical glitch or fault Closed
Sir I had booked a madgaon to Mumbai with ********* this mobile number with opt-in a trip guarantee premium but one booking showed a fail than I booked another ticket from afterwards last failed booking has get confirmed without any notificatio...
Jan 10, 2026 by Nitesh Maniram Yadav
