Thomas Cook india ltd
- Refund not initiated Open
Dharmendra Baruah filed this complaint against Thomas Cook india ltd on Jul 29, 2021
I had ordered a Forex card loaded with ***$ from Thomas cook. I had talked with Amol Agre, Foreign Exchange Expert, Thomas Cook India Ltd, Ebiz Team and Kangkan Kalita, Thomas Cook, Guwahati, Axom. However, they couldn't issue the card which they promise to issue over the call the very previous day of booking. They again did their fake promise for doing the refund within * days however, its been * days, and the refund is not yet initiated. When I asked for the refund reference number Amol Agre told me to hold the call and never answered back.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Thomas Cook india ltd
Resolved
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"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
Deba Prasad Mohanty
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