Simplilearn
- Refund not initiated after multiple complaints Offered Resolution
Twinkle Dune filed this complaint against Simplilearn on Sep 12, 2020
The refund process is badly implemented. When you want to sell your course, you keep on calling or emailing people, but when that course does not suits a person profile after a trial, I felt I cant do this because my profile is entirely different, I am just running behind your team- Sudipta, Jijo and Sushmitha and all I am getting is same message, our refund policy is * days. So I have emailed within * working days only, but no action was taken. I am a professional working in a company so my weekdays are entirely busy, and you guys just cannot take one day in a consideration? Is this your customer service is? First take the money, and then dont give it back? I just hate to say, you guys are just money maker and not helping anyone in their career. When I am saying this course will not help me, then how can you just not refund? You are saying I should have asked within * days right? So thats I did. I made the payment on *st September and then I emailed Sudipta and Jijo on *th which makes * working days, and then Sudipta asked me to create support ticket on *th September which made it * days. How I am at fault? You guys are not even taking * day in consideration? Really? When you wanted money, you keep on calling and providing all the considerations and benefits, now boom all disappeared??? Pathetic
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Simplilearn
Resolved
Frustrated? File a Complaint
Happy Easy Go
"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."
Hardik Bhalsod
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