Spicejet Air Line
- REFUND NOT GIVEN Open
TANESH SHETTY filed this complaint against Spicejet Air Line on Sep 05, 2020
I had booked tickets on *nd march **** to travel from mumbai to amritsar on *th april **** from spicejet airlines. The pnr is pcht*g. I had booked this from my travel agent. Due to the pandemic and the subsequent lockdown i could not travel. Now i asked the airline for refund amounting to rs.*****/- but the airline instead gave me a credit shell for the amount . Now i chatted with spicejet customer service and they refuse to refund the amount. I pleaded with them saying i will definitely not be travelling for the next * years. But they were rigid in their policy and refuse to refund the amount. My travel agent says that they can refund the amount only after airline refunds it to them. Surprisingly the return trip from amritsar to mumbai was booked on indigo airlines and they promptly refunded the amount. I desperately need assistance in resolving this.
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Resolution Demanded:
Refund / Credit for purchase
Spicejet Air Line
Resolved
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Y Axis Overseas
"My complaint is resolved. I am truly satisfied by Voxya team ....and I received my refund ...thank you Voxya team! "
Shrishthi
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