Ajio
- Refund not given for failed transaction Open
Dhruvin Patel filed this complaint against Ajio on Aug 18, 2022
On *th Aug **** I tried to placed order on AJIO with Net banking as payment option. Net banking transaction was successful and amount of ****.** was debited from my Axis bank account but order was not processed and order id was also not generated.
After the transaction, I even got SMS from AJIO that recent transaction was unsuccessful and any amount debited will reflect in source account in *-* working days.
I have shared the details of transaction reference number with AJIO customer care along with bank screenshot but still money is not refunded. I have raised * complaints with them COM*********** & COM*********** and both are resolved without informing anything to me OR asking for any more details.
They are denying to refund the amount by saying that amount was never credited to them whereas as per bank and payment gateway amount was updated at the merchant which is AJIO.I have also mailed to grievance office of AJIO but there is no revert on the same
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Ajio
Resolved
Frustrated? File a Complaint
Investment Reasearch Advisor
"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
G Rajendra Prasad
Related Complaints
Ajio - Account blocked unfairly Closed
Ajio has been sending me multiple wrong orders, damaged products and torn products. Upon returning they would block my id each and every time. Even after notifying the grievance team, they would say it is my fault so they are blocking my accoun...
Apr 19, 2026 by Priyanky sahu
Ajio - Account blocked unfairly Closed
Despite my number of returns beings lower, ajio has blocked four of my accounts. They would send me used products with stains and dirt, some of them torn and damaged and some missing products of a set, some of different brand as shown. And woul...
Apr 09, 2026 by Priyanky sahu
Ajio - Package not delivered Closed
My parcel is not getting delivered to me..delivery boy called me but on the phone call he did not utter a word...them he cut that call....after that my order status is undelivered...this happened to me thrice...I want me parcel ......
Mar 05, 2026 by Shiwani Burman
Ajio - Subject Urgent Complaint False Delivery Attempt Marked AWB Closed
Subject: Urgent Complaint – False Delivery Attempt Marked (AWB: SF**********AJI) Dear Team, I am writing to formally raise a serious complaint regarding my order “Men Tonal Ange..” with AWB: SF**********AJI. Your delivery partner...
Mar 03, 2026 by Karan
