Budget Air
- Refund not done Closed
Arindom SaikiA filed this complaint against Budget Air on Jun 21, 2022
We had a flight back in January from Blr to Ghy which we could not board because I caught Covid. As per the govt rules, the refund was done by the Airlines to Budget Air through whom I had booked the ticket. Airlines had confirmed that the refund was done way back in March.
Since then, after incessant follow ups, I have only received scripted replies from the non-functional customer service of Budget Air. They kept it delaying and delaying without an iota of shame and professionalism
Last week, they suddenly asked for my bank details telling that they are not able to refund to the source of pay. This is ridiculous as they could have said it months back. It only shows their gross indifference to the customer. Now that I have provided the bank details, I keep getting played with the same old delay tactics again. I have run out of patience and I am therefore seeking help via this platform. The tickets and invoice is uploaded which has the booking reference details.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Budget Air
Resolved
Frustrated? File a Complaint
OntheShop
"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."
Debalina Ghosh
Related Complaints
Budget Air - Refund for airline ticket Budgetair com Closed
I had booked a ticket on Budgetair.com on **.**.**** for Patna-Thiruvananthapuram. I received a mail on **.**.**** from Budgetair.com that the scheduled flight is cancelled. On contacting customer support agent (Anne) they confirmed that the fl...
Nov 13, 2025 by Kumar Harsheet Raj
Budget Air - Refund issue Closed
Refund is not yet received We had booked * tickets and then we had to cancel one ticket. By mistake they had cancelled all * passengers flight tickets and then issued new ticket for * people I am yet to receive refund for one passenger it has...
Dec 30, 2023 by Jaikumar mehta
Budget Air - Ticket confirmation Closed
After completing the booking BIN-******* it says I will receive the e-tickets for the flight within ** hrs and the flight is at ** hrs from now. I have to travel to New Delhi from Chandigarh which is * hrs away when I am not sure whether my tic...
Aug 01, 2022 by Gaurav Gupta
Budget Air - Refund issue Closed
As per the budget air it self my refund was processed by the airlines on *rd May **** but receiving of the amount in payment source is still awaited ...
Jun 17, 2022 by Akash
Budget Air - No cancellation of flight Closed
I booked an Air India flight from Dubai to Indore(MP) which is on **th March ****. I needed to cancel the flight. I tried but I couldn't cancel on Budget air website. I booked * tickets. There was Cancel button but nothing was happening. This i...
Mar 04, 2022 by Mohammed Ali
