Agoda com
- Refund My Booking Closed
Gagan Sharma filed this complaint against Agoda com on Oct 17, 2019
Respected
My booking ID: *********, in Hotel Pooja Yamunanagar (i.e. *, Jagadhri Rd, Near Fountain Chowk, Vishwakarma Mohalla, Yamunanagar, India ******)
Check-in: Wednesday, ** October **** (after **:** PM)
Check out: Thursday, ** October **** (before **:** AM)
But the concern is when we reached in Hotel Pooja they told us that there is no confirmation of booking against (ID: ********* dt: **.**.** @ **.** PM), whereas Rs. ****.** has already paid at the time of booking.
The issue has already escalated on dt: **.**.**** to respective managers but the issue is not yet resolved.
We again request you to refund my booking amount at earliest and ensure that no such harassment faced to any customers in the future from your end.
Regards
Gagan Sharma
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Agoda com
Resolved
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