- Refund has not Given yet ^Open

Dipti Samant filed this complaint against Swiggy and Domino s on Jun 09, 2025

On May **, ****, I placed an order with Domino's through Swiggy, only to discover that two items were missing. Shortly after, I received a call from Domino's informing me that they were out of stock on burger buns. This situation led me to request a refund of Rs ***, as the cost of the burger was directly impacted. Unfortunately, I have yet to receive this refund.

I reached out to Swiggy for assistance, but their response was to direct me to Domino's, stating that they are their partner. I also contacted Domino's directly, yet I have not received any replies from them. It is disheartening that Swiggy is neglecting its responsibility in this matter, especially as they facilitated my order.

I kindly urge both companies to take immediate action and process my refund. It is only fair that I receive the amount owed to me for the missing items. Thank you for your prompt attention to this issue.

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