Apple
- Recieved defective airpods pro 2 Apple wont replace the unit Open
Anandjith V H filed this complaint against Apple on Jul 23, 2023
Purchased airpods pro * from amazon . The left side was having slightly lower volume than the right. Amazon told that replacement can only be done by obtaining denial of service by apple. Apple refused to replace the AirPods and also refused to give me denial of service. They told to accept the imbalance as it because it cannot be picked up on their software. They dont have to appropriate instructions and machine to check the left right channel imbalance of their headphones. They can only detect issues related to software and serious hardware defects.
I paid full amount and got defective airpods.
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Resolution Demanded:
Replace / Fix problem
Apple
Resolved
Frustrated? File a Complaint
Delhivery
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
Prasanth Didla
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