Nokia
- Received defective product Open
Vishal singh filed this complaint against Nokia on Mar 24, 2024
I ordered Nokia c*-** touch it got delivered and after checking it I found that product is not working so I complaint for that and they asked to share video of testing I shared the video in the video which I shared I removed the sticker that was on the touch so that it will be visible that touch is not working after that they rejected my return by saying you removed sticker warranty will not be covered.. So my point is they said they sends you ***% tested product if the product was tested so why it was not working and it they have tested it share videos of test with the date details and they said warranty will not be covered so I don't want warranty I just want replace or refund which was mentioned on website and in video it is clearly visible that touch is not working and while contacting customer support they are disconnecting the call again and again they are not answerable to my question. I am a student and I need my money back
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Nokia
Resolved
Frustrated? File a Complaint
PayTM
"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
Kushal Prahladbhai Prajapati
Related Complaints
Nokia - Wrong info on Site Closed
Bought Nokia *.* just * days ago, I had to charge the phone three times a day in regular use. But on the Nokia site, its mentioned that we can use it for two days after a full charge....
Jul 10, 2020 by Brij Bandhu Singh
Nokia - Faulty product by Nokia Closed
Bought new Nokia *.* plus under impression of the very famous Nokia brand. It has lose charging jack. The service centre say its acceptable and cannot be replaced (The phone is in warrenty) The charging cable got damaged in * months that go...
Nov 06, 2019 by Tuariq Beg
Nokia - Package delivery getting delayed since weeks Closed
I have ordered the phone on *th Aug, and till date not delivered. And there is no proper response from the customer care guys when i am trying to inquire about the issue.. They are so reckless in answering the query. They are asking me to cance...
Aug 23, 2019 by jetti
Nokia - Wrong item Closed
I order Nokia phone and Sony headphone but instead I got wrong item... I kall Mobile and local headphone ...
Aug 23, 2019 by Noushar
Nokia - Fake product delivered Closed
I have ordered combo of nokia **** smart mobile with soni wireless ear buds @****. But company sent me cheapest I-call mobile and a wired earphones. I have video proof for the same to file complaint in consumer forum. There are no link to send ...
Aug 19, 2019 by Rajesh Sharma
