Flipkart
- Received defective product Closed
Murugan MK filed this complaint against Flipkart on Apr 22, 2022
I ordered Whirlpool * kg * Star, Hard Water wash Fully Automatic Top Load Grey (WM ROYAL PLUS *.* GREY *YMW) with star rating * (wifi enabled). When the technician came for the installation, we were told that the machine did not have wifi enabled option. This feature was charged extra Rs,***. Since we were told that the feature was not available and want return the product, Flipkart was simply holding and extending the solution and after a month they say that the return policy has ended.
If we ask more information from the customer support, they simply disconnect call with no proper information.
I was asked to pack the machine without using and after a month they simply avoid return.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Flipkart
Resolved
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OYO Rooms
"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."
Darshan Kumar Patel
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