Tatacliq
- Received damaged product Open
CHINNAGOULA SUNNY filed this complaint against Tatacliq on Sep 26, 2022
I tried calling alot time and fed up trying also i purchased a laptop from tatacliq but no use they were blaming me only instead of resolution my issue
Grievance docket number:- *******
Order Id:- *********
Product Name:- Asus Laptop X***EA-BQ***TS
Resoultion :- Accept my return and provide me with refund
Issue:- First of all Tata cliq is telling that they providing * days return policy if received any damaged product I had placed an order for asus laptop on **/**/**** in Tata cliq company but i received a damaged product. I called to customer care informed about this and they asked for pictures of the damaged product; i shared with them they asked for to wait for * days after two days they asked for wait few more days again today i called them and asked for resoultion but they told me product is good from our side after sending all proof aswell and they tourched me mentally for more than ** days and said we will not approve your return they said. Please help in regarding this .
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Tatacliq
Resolved
Frustrated? File a Complaint
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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