Myntra Design Pvt Ltd
- Product Return declined Open
AMIT KUMAR filed this complaint against Myntra Design Pvt Ltd on May 27, 2020
Madam/Dear Sir,
On **.**.****, I bought a ONLY WOMEN SKINNY FIT DISTRESSED JEANS. I made this purchase at www.myntra.com, **.**.**** Order No. *******-*******-*******, Amount Rs.****.**. Unfortunately, the product was defective, a part of designer patch in the Jeans was unstitched. On **.**.**** I placed a return request for the product due to the damage in the product. The product was picked up by the executive on **.**.**** and was made aware of the issue in the product. The product was returned completely unused with all the tags intact. Due to COVID** pandemic the return request was put on hold, yesterday I called the customer care to know the status of my return request. The executive informed me that the product return request has been declined due to quality issues in the product. As the product was defective on arrival itself, how come they can deny the return on the basis of quality check failure. In first place I returned the product for the same reason cause it was defective, otherwise, I would have kept it. Today I got a message from the Myntra that the product has been shipped back to me and there will be no refund. Since this is not at the fault at my end, why should I be denied the refund for the product. I have been customer of Myntra since past * years, and has been no such issues until now, this action from Myntra is really irresponsible and unethical. I feel duped, I don’t think anyone should be surprised that these institutions are only looking out for their own best interest.
To resolve the problem, I would appreciate your intervention and help me get the refund.
Enclosed are screenshots of the Order.
I look forward to your reply and a resolution to my problem.
Sincerely,
Amit Kumar
Mob:**********
Registered Email: amit****@yahoo.co.in
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Myntra Design Pvt Ltd
Resolved
Frustrated? File a Complaint
PayTM
"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
Kushal Prahladbhai Prajapati
Related Complaints
Myntra Design Pvt Ltd - Amount debited twice Closed
Ordered a product from Myntra, during payment it got debited twice. Raised issue at Myntra support with both the transaction details. They replied that only * transaction is successful. Raised issue in my bank with another transaction, bank con...
Apr 11, 2026 by JAI RAMNANI
Myntra Design Pvt Ltd - Damage Product from Myntra Closed
I received the damage Product from Myntra which was Philips Straightener . And Requested the return request on **th Sep ,**** . Right now it was on hold i.e *th Oct , **** . I am mentally suffering from this. Support Teams daily told that wait ...
Oct 02, 2022 by Keshav
Myntra Design Pvt Ltd - Refund initiated by myntra in mobikwik wallet not received Closed
I ordered * Roadster T-Shirts from Myntra and payment was done through Mobikwik , in return details shown refund with mobikwik wallet instantly on **-MAY-**** but today is **-MAY-**** but the amount not received till the dated neither in walle...
May 16, 2022 by Shubham Agrawal
Myntra Design Pvt Ltd - Refund Not Received Closed
Order Number: *******-*******-******* Date: **-**-**** Item: HRX Top Price: Rs.**** This item of the above order was returned through appropriate channels. But the refund has not yet been received even though ** days time limit has expired...
Jun 03, 2020 by Arpita Das
Myntra Design Pvt Ltd - Missing product Closed
Beware of these frauds..i ordered a ring from the brand talisman and what i received was an empty box and i immediately registered a complaint against the same. After a few days i get a response that my complaint has been declined and they ref...
Mar 03, 2020 by Manish Sharma
