Videocon
- Poor services for product under warranty by Videocon/ Kenstar Closed
C N Jani filed this complaint against Videocon on Mar 15, 2018
I purchased Kenstar water geyser in June'** but it hardly worked up to the month of October'** and stopped working due to element fault. Complain was registered in October'** to Videocon customer care number but the same got atteded in the month of January'** i.e. after * months of regorious follow up on social media, mails, phone calls etc. The product attended was also not up to the mark and then and there only I flaged to service manager that the repair will not work long and now product stopepd working again in February'**.
Product has warranty of two years for machine and of * years for body. Element stopped working just in * months and now body has started leaking in just * months.
Also the service centrer fellow, service managers do not pick up call in case I call up them for follow up.
I have written over ** mails to company regarding the same. Also posted concerns on twitter but no respnose there as well.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Videocon
Resolved
Frustrated? File a Complaint
Y Axis Overseas
"My complaint is resolved. I am truly satisfied by Voxya team ....and I received my refund ...thank you Voxya team! "
Shrishthi
Related Complaints
Videocon - By mistake recharge to Videocon Closed
Reacharge of Videocon d*h DTh done by mistake with the amount of ₹***. The I'd is ***********. Please assist to get it back as it is a wrong recharge....
Jun 17, 2023 by Thyagaraj
Videocon - Declined to give back Security money at the time of cancelation Closed
I want to end my videocon service and want to get my security money back I called their customer care and they said we don't give any refund money. But it's not a refund I paid **** at the time of installations as security money and now I want ...
Feb 23, 2022 by Rishi Shokeen
Videocon - Service of Videocon is very bad Closed
I am customer of Videocon for ** years. I got a problem with picture breaking in the specific channel. Even after contacting them for * to * times. No proper care is taken...
May 12, 2021 by Suganya
Videocon - LED TV REPLACEMENT PART DISPATCH PENDING FROM 476 DAYS Closed
I have raised the complaint regarding my Videocon LED TV, It is under warranty. After Engineer's visit on **th Jan ****, the Part is showing approved. But till now part has been dispatched. I call every alternate day to know the revised statu...
Apr 27, 2021 by Chirag Sahlot
Videocon - Wrongly reacharged to my old coustomer id Closed
Wrongly recharged to my old coustomer id. *** RS are gone. Kindly refund me. While changing our coustomer id to new one they have to clear it out the old one otherwise those complaints will happen again. ...
Feb 23, 2021 by Angetha K
