Ecom Express
- Parcel not returned Open
Amol Shaiwale filed this complaint against Ecom Express on Jul 13, 2024
On ** June ****, pickup executive came to my residence to collect the parcel. He successfully obtained the OTP confirmation for the pickup but failed to provide me with a physical receipt for the pickup. Unfortunately, after the executive left my premises, I received a message stating that the pickup had failed, even though the parcel was taken by the executive. Till date parcel neither returned nor delivered.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Ecom Express
Resolved
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PhonePe
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
Hiteshbhai Jodhani
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