Kwabey
- Package not received Closed
Aaditya Raj filed this complaint against Kwabey on Mar 28, 2026
I placed an order for * T-shirts from Kwabey on ** March **** for ₹***. My Order ID is *******.
Even after ** days, the order has not been dispatched and the status still shows that it has not been picked up from the warehouse. I have not received any shipping details or tracking information.
I contacted the company multiple times by email on different dates but received no reply. I also tried calling both customer support numbers listed by the company (********** and **********), but both numbers were unreachable.
Because of the unreasonable delay and lack of response, I believe the company is not providing proper customer service and has failed to deliver the product within a reasonable time.
I request either:
*. Immediate dispatch of the order with tracking details within ** hours, or
*. A full refund of ₹*** to my original payment method.
Attached are screenshots of the order confirmation, current order status, emails sent, and call logs showing the support numbers were unreachable.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Kwabey
Resolved
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OYO
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Mahesh K
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