Cilory.Com
- Package not delivered Open
Naveen kumar filed this complaint against Cilory.Com on May 20, 2020
I have ordered one clothing suit for my wife but the same is not delivered to me inspite of regular follow up with the company and their courier partner. Whenever I call them they say we require ** hours more but does not deliver the product. The courier company guys are saying today we Will ship but never delivered the product. I sought for refund but they said we Will refund Only if courier company send us the parcel back. They are making excuse of incomplete address however I registered on their website with complete address along with pin code.
I am attaching order copy along with voice recording of courier guy and screen shot of my complete address on company's website.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Cilory.Com
Resolved
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"I'm very impressed with the entire experience and very thankful that I got my money back. I have already recommended Voxya to my friends. Thank you once again for everything."
Shikha Agarwal
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