Amazon India Limited
- Package not delivered Open
M.Rajeev Varma filed this complaint against Amazon India Limited on Feb 16, 2020
I've ordered few orders in Amazon worth rupees ****. I've got a message saying that it is delivered. But actually it is not delivered. So I've lodged a complaint against the issue in Amazon via customer care. They've said they will initiate a investigation on that and will provide a solution.
Even after ** days there is no update, hence I've called them and enquired regarding the status of my complaint, they leisurely answered that the investigation has been completed and it says item is delivered.
How can an investigation can be done without consulting me. There is no signature on any receiving delivery. They've just said nothing can be done.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Amazon India Limited
Resolved
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