Xiaomi India
- Package not delivered Open
Nayan Karmakar filed this complaint against Xiaomi India on Jul 03, 2019
I have ordered my product on June **th, **** and my order got shipped through Bluedart courier server. Bluedart contacted me on June **th, **** but due to my health issues I was on leave (Office - Airoli Navi Mumbai) on that day. I asked them to resend my package on Monday, i.e. next business delivery date, since Saturdays and Sundays delivery are not taken due to office address.
I waited for Monday and Tuesday for the package delivery, but when i contacted Bluedart, they told me that package was asked for return by Shipper (Xiaomi India - Mi.com), due to which they didn't contacted my and returned my package to mi.com without taking my confirmation. I asked the same to mi customer care, and they told that they received the confirmation from Bluedart, so they took the package back with them.
Both, Bluedart courier service and Mi.com are blaming to each other, that they received the confirmation from each other, and I am as the owner who ordered the product is NOT known anything what is being updated about my product.
Request you to take action on both the parties, as I am totally unsatisfied by their service.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Xiaomi India
Resolved
Frustrated? File a Complaint
Y Axis Overseas
"My complaint is resolved. I am truly satisfied by Voxya team ....and I received my refund ...thank you Voxya team! "
Shrishthi
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