Savana by Urbanic
- Package not delivered Closed
Pragati Vats filed this complaint against Savana by Urbanic on Aug 03, 2025
I placed an order with Savana on **st July ****, and the initial estimated delivery date was *rd–*th August.
However, I received no update after **th July, despite multiple follow-ups and complaints through email and social media. Today, after repeated pressure, I finally received an update — but instead of resolving the issue, they further delayed the delivery to *th–*th August without any proper justification.
I had clearly mentioned that this dress is required urgently for my sister’s engagement, and the constant delays are causing stress and inconvenience. It is also worrying that many other customers have faced similar issues with this brand, raising concerns about their credibility.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Savana by Urbanic
Resolved
Frustrated? File a Complaint
OYO Rooms
"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."
Asif Belim
Related Complaints
Savana by Urbanic - Order not delivered Closed
This is regarding my prepaid order with Order ID:S********************* dated **th may from Savana. ** days have passed but my order is not delivered yet also I contacted their customer service but they are not giving clear answers where my ord...
Jun 19, 2026 by Bhawna Arya
Savana by Urbanic - 2 items missing in package Closed
I ordered products on savana and i received a tampered package. I wouldn't have received it but since i wasn't at home, my family member received it on my behalf and * items (* dresses were missing from the package) Complaint number is *******...
Jun 11, 2026 by Ridhima Pal
Savana by Urbanic - No refund Closed
They say the refund has been initiated and I have not received any money the account details were clear and correcf...
May 31, 2026 by Saijal Singh
Return parcel couldn't come for pick up on time and Customer service couldn't take actions regarding this it continuously refuses to pick up and after * attempts failed it says that return is not possible ...
May 17, 2026 by Yukta Anand
Savana by Urbanic - Return got canceled not got the product back Closed
On *th may I returned three products to delivery agent but after a day I only got refund of two products. After research I saw that one's return got canceled. But it's been past * week and still, I didn't get my product back nor any refund. ...
May 14, 2026 by Tisha Kumari
