Flipkart
- Package not delivered Closed
Hemanth filed this complaint against Flipkart on Sep 30, 2017
I ordered a product on **sep and it has to be delivered by **-** sep...and when I called the delivery guy he said he was busy on ** and he will deliver it on ** by *pm...on ** th I dint get any call or message from them regarding this.i contacted Flipkart on ** th at *pm and he told me to wait til *pm. I waited still I dint get any update of the product.Later I called one of the senior executive named hemanth .he told me that he was sorry for the false replies given by his staff for making me to wait til *pm.and he assured me that I will receive a message tomorrow that my product is out for delivery and it will be delivered by **sep **pm.til now there was no update again..when I called the customer centre on ** Sept **pm.the only thing they keep on saying is that they have raised a issue regarding that but they can't do anything regarding this issue .and another big mistake done by one of the senior executive is that when I am explaining my issue for past few minutes she is not listening to what I am speaking and doing some other personal work. And she has admitted that she has done a mistake by not listening to the customer..this is really bad on Flipkart..she was not even able to speak out again what I was trying to explain her inspire of all these they only keep on saying that sir we can't do anything regarding this..and she just hang up the call..
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Flipkart
Resolved
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