The craze in
- Package not delivered Open
Om Chaturvedi filed this complaint against The craze in on Jul 20, 2026
The company has completely failed to deliver the items within their promised timeframe. Furthermore, they have cut off all communication. The last correspondence received from their support email (support@thecraze.in) was on * July ****. Since then, I have sent multiple follow-up emails tracking my order, but the merchant has completely ghosted me.
This is a clear case of online retail fraud, as multiple consumers online have reported the exact same behavior from this entity.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
The craze in
Resolved
Frustrated? File a Complaint
Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
Purushothama N
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