delhivery com
- Package Delivery Open
Rachna filed this complaint against delhivery com on Mar 29, 2022
I have been writing to the client service ID / helpdesk for last * days but I dont see they seem to understand the seriousness of the issue.
in discussion is AWB : AWB number(s): ************* and Ticket ID: ********
Lately the shipments are going on hold more frequently and the client service team robotically passes on the impact to the customer without making any effort to reach the center and get the shipment moving. They act as mere postmen and I see no accountability on the team towards customer requirements. I've been telling them that the shipment is urgent and I cannot ask for a return as these are food items and packed as per order. Last time even to get a shipment returned, it took * days. The customer can't keep waiting and I have to send them a fresh shipment and in the process this one is wasted (as every customer order is different)
This is making me furious as these are high value shipments (last one was *K as well as this is *K). A small business like ours can't have such an impact on businesses and goodwill.
If I don't see any intervention from sr. authorities here and quick action, I am willing to reach out to external forums as I have been really furious and I cannot risk my goodwill and customers due to someone else's lax attitude.
Regards
Rachna Gujral
Founder - Skylish Services
+** **********
delhivery ID : skylishsurface
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
delhivery com
Resolved
Frustrated? File a Complaint
MakeMyTrip
"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."
Mohd Afnan
Related Complaints
delhivery com - Unauthorized COD parcel delivered Closed
I received an unauthorized COD parcel of Foot Pads through Delhivery with AWB **************. I did not intentionally place this order. The parcel is unopened and I want return pickup and refund of ₹***. Seller details are unclear and Instagr...
May 22, 2026 by Kiran
delhivery com - Delhivery manager misbehaved Closed
Sir, I used to work in a delivery company in Suratgarh, the managers there are Deepak and Sunil, who are number one dishonest people, they take bribe from the delivery boys for giving routes and Sir, on **/**/****, when I was giving my route, D...
Apr 23, 2026 by Sagar kumar
delhivery com - Package missing 70 value of items Closed
for the order:************* https://www.delhivery.com/track-v*/package/************* Missing items are **% items are missing. parcel has been tampered from bottom and delievered to customer, *. A***: Steel scrubber - * units missing. *...
Jan 21, 2026 by E Ashok kumar
delhivery com - not getting picked up for return Closed
Despite several attempts to get my return order picked up there company guys call and tell that the person is not available at home. They are logging false update and are not picking up the return. This will lead to a big loss I request you t...
Nov 22, 2025 by nasheiman yusuf
delhivery com - Poor delivery service Closed
Very disappointed with Delhivery’s service. The delivery partner refused to deliver my parcel to my address and asked me to come and collect it myself, which completely defeats the purpose of home delivery. I’ve never faced such an issue wi...
Nov 04, 2025 by Amrit Sharma
