Amazon India
- Order not delivered Open
Tanmay Singh filed this complaint against Amazon India on May 21, 2018
I ordered Huawei P** Lite from Amazon India on **th May **** and I was supposed to receive the receive the order by **th May. But I didn't receive the order, I called the delivery boy *-* times but he didn't answer my call. At the end of the day I received a message from Amazon saying that the order has been cancelled because it was refused at the time of delivery.
I reported this matter immediately to Amazon customer care.
They told me that I would receive the order within ** hrs but on **th also I didn't receive the order. I made several calls to Amazon till **st May but they didn't take any action and my order was returned back to seller.
I bought the product in sale receiving debit card discount and exchange offer.
I wasted hours talking to the Amazon customer care, the escalated the matter thrice but it didn't fetch any results.
I asked to Amazon to compensate for the time and the cost which I had to bare but they didn't seem to care at all.
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Are you Lawyer?
Resolution Demanded:
Apology letter from company
Replace / Fix problem
Damages for loss and agony
Amazon India
Resolved
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