Footballmonk
- Order not delivered Open
Musthafa Shaju filed this complaint against Footballmonk on May 20, 2025
Hi,
I made a fully paid order for Liverpool jersey on **th March ****. With full amount of **** paid via upi. Order Id #******.
I received courier details after few days, but then got an update that pickup failed.
On follow up on April *st, it was told that jersey is out of stock and wait for few days. I waited * more weeks, but without any progress, requested for full refund via email on **th of April. So far, they are mentioning payment gateway issues and delaying, with no refund issued so far.
Attaching all email conversation.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Footballmonk
Resolved
Frustrated? File a Complaint
MakeMyTrip
"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."
Mohd Afnan
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