Flipkart
- Order cancelled Closed
Mohd Sayeed filed this complaint against Flipkart on Oct 16, 2018
I have ordered OPPO F* on **th October **** with exchange of my phone Redmi Note * and order delivered date is **th October ****. Delivery agent who came to my house was very rude and declined to come upstairs on my building, so my wife has to go downstairs to collect the phone, as I was in office. Without having knowledge of checking the phone he refused to exchange the phone and go back without delivering the order, and then I received the message that order was declined as product was not matching.
I have called customer care and they promised that order will be delivered as soon as poosible, but today **th October ****, I received a message that my order was cancelled. I have called them everyday and they promised that your phone will be delivered shortly.
I have formatted my phone due to exchange and kept my phone at home only, so that delivery guy will come and exchage the phone and I have to use different person phone. These few days are almost torture for me and I have suffered a lot, and still they cancelled my order.
Therefore I want to complaint and want to take strict action aganist flipkart as soon as possible.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Replace / Fix problem
Damages for loss and agony
Flipkart
Resolved
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