Myntra
- Order / Delivery / Cancellaiton Closed
Tuton Paul filed this complaint against Myntra on Jun 20, 2019
Hi,
I ordered three t-shirts from Myntra on *th June’** and the delivery date was **th June’**. I did not receive the order till date i.e. **th June’** and the order was prepaid. Every time I called customer care they gave me TAT. First ** hrs TAT then ** hrs TAT, even after consulting with their Supervisor she gave me ** HRS TAT. It sucked because you get another TAT and they don’t have any resolution/information/ update on the Complaint that you have raised (Complaint No. *N*******************). Along with that no way to cancel the order until you have received the items. It’s been more than a week and still you have to wait.
Worst delivery logistics and worst case resolution rate. They don’t have any way to cancel the order and refund the amount. Even on their website or app even their customer service don’t have any option to cancel.
So please anyone purchasing items from Myntra BEWARE of their USER UNFRIENDLY SERVICES.
Thank you
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Myntra
Resolved
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