- Online Scam ^Open

Arjun Naik filed this complaint against Skill Lync and Eduvanz on May 17, 2023

I enrolled in Skill Lync's course in January ****, However, my experience with Skill Lync has been disappointing due to several issues with their policies and customer support.

One of the main issues is with their cancellation policy. the concerned person told me that cancellation policy is available if they can't give an job within one month, till now * months gone no job was given. So, i requested them to give me a job or cancel the course, loan and refund the
amount. Customer support claims that cancellation is not possible and not returning the amount. Additionally, Skill Lync provides no clear way to contact senior members or the grievance officer, and even if one manages to reach them, they are often ignored and disconnected. Skill Lync only shares details over the phone and not in writing, making it difficult to keep track of conversations.

Another issue is that Skill Lync changed its policies without informing its customers. For example, one-on-one classes were removed, and there were changes in grading policies. The course content and videos are lacking in quality and do not meet the expectations for the high cost of the course. Grievance redressal takes an excessive amount of time, and customer support is unhelpful. Additionally, Skill Lync's advertisements deliberately conceal important information about cancellation, leading to misleading promotions.

Overall, Skill Lync's product/service is deficient, imperfect, and inadequate in its quality, nature, and manner of performance. Therefore, I seek cancellation of the course and a rest of the fees/loan amount. I want immediate cancellation of the remaining EMI's as I don't want to pursue the course further.

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