- Online paid for order not recieved ^Open

Arun Arjun filed this complaint against 99rpm.com on Dec 22, 2021

order paid online on *th dec**, not received. no response from customer support after repeated mails.

On Sat, Dec **, **** at *:** AM Arun Arjun <arunnair**@gmail.com> wrote:
sales@**rpm.com
no response till date from you regarding the status of this order. not updated in courier site regarding this. please inform about the status.
Regards
Arun Arjun
**********

---------- Forwarded message ---------
From: **rpm orders <sales@**rpm.com>
Date: Tue, Dec *, **** at *:** PM
Subject: Packaging Initiated for Invoice # ********* for Order # *********
To: Arun Arjun <arunnair**@gmail.com>


**rpm
SOME PRODUCT(S) IN YOU ORDER AT **RPM HAVE BEEN INVOICED. WE ARE PACKAGING THEM AND DISPATCH IS SCHEDULED WITHIN NEXT ** HOURS
If any item is not included in this email. It will be invoiced and dispatched at a later date. You can check complete status all items in your order by logging into your account.
Your Invoice #*********
Order #*********

ITEMS IN YOUR ORDER QTY PRICE
BUMPER| FRONT| LINEASKU: ********-**********-**********
Side Grill| RH| **Vehicles with Fog Lamp**
* x Fog Grill Rh| *********| ******** Rs. *** * Rs. ***
Fitting| Side Grill
* x Screw| ******** Rs. ** * Rs. **
Subtotal Rs. ***
Shipping & Handling Rs. ***
Grand Total Rs. ***
BILL TO:
Arun Arjun
Ambadi Parippally PO
Kollam, Kerala, ******
India
Mobile: **** *** ****

SHIP TO:
Arun Arjun
Ambadi Parippally PO
Kollam, Kerala, ******
India
Mobile: **** *** ****

SHIPPING METHOD:
Shipping/Transport & Handling Charges - ***+ ** per item [ Extra amount chargeable for Large Body Parts Like Bumpers etc]

PAYMENT METHOD:
Netbanking/ Cards

Thank you, **rpm!


Usually orders dispatch few days after payment confirmation ( FIAT Parts: * business days, Bajaj parts: *-* business days ). We shall update you every *-* days via automatic email updates

Your order #*********
Placed on December *, **** *:**:** AM IST

ITEMS IN YOUR ORDER QTY PRICE
BUMPER| FRONT| LINEASKU: ********-**********-********** * Rs. ***
Side Grill| RH| **Vehicles with Fog Lamp**
* x Fog Grill Rh| *********| ******** Rs. ***
Fitting| Side Grill
* x Screw| ******** Rs. **
Subtotal Rs. ***
Shipping & Handling Rs. ***
Grand Total Rs. ***
BILL TO:
Arun Arjun
Ambadi Parippally PO
Kollam, Kerala, ******
India
Mobile: **** *** ****

SHIP TO:
Arun Arjun
Ambadi Parippally PO
Kollam, Kerala, ******
India
Mobile: **** *** ****

SHIPPING METHOD:
Shipping/Transport & Handling Charges - ***+ ** per item [ Extra amount chargeable for Large Body Parts Like Bumpers etc]

PAYMENT METHOD:
Netbanking/ Cards

Thank you, **rpm!

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