OLA ELECTRIC
- Ola eletric refusing refund for non deilvered scooter Closed
Yogesh Vellingiri filed this complaint against OLA ELECTRIC on Jun 11, 2024
I've booked a Ola scooter (Model S* X plus) on Feb **th ****, with a promise of delivery in * weeks. I've uploaded an the required documents and the document verifcation process is complete and moved to registration phase. Since then there are no further progress and there are no updates on registration or deivery of the scooter, and no option to cancel the order.
Order ID: OET-***************-HTU***.
I've been following up with the customer care, and always getting the template response that they will update in **-** hours. Ola already issued the insurance policy (D*********) from the start date of **-**-****, I'm forced to pay insurance for the vehicle which is not delivered.
Ola eletric refuse to refund the payment citing the invoice is already generated. I believe this is unethical and not legal bounded as the product is not delivered.
I would like to cancel the order and get full refund, since the experiance causing me mental agony and I would not like to associate myself with any of the Ola products in the future. Thanks, Yogesh
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
OLA ELECTRIC
Resolved
Frustrated? File a Complaint
Rapido
"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."
Rajani Kanth C
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