Air India and Happy Easy Go
- Not receiving refund refund money for last 17 months Open
Baishali Das filed this complaint against Air India and Happy Easy Go on Oct 30, 2021
It started with booking a Air India Flight ticket via a *rd party vendor site-Happy Easy Go. I have attached the ticket details. It was booked on Sat, ** May ****. Due to covid situation, during lockdown as there were no flights running the ticket got cancelled. Happy Easy go informed us that it can be re-scheduled within *-** months within the same source to same destination.
This year when I tried to re-schedule it they were charging more than ****/- for the same flight. Whereas if I book for other flights they were hardly charging around ****/-. So I decided not to re-schedule as they were charging more.
Later this year in the month of June I decided to cancel all things get my refund back.
They asked me to wait for ** days so get the refund directly to my account.
It's been more than *** days I am waiting still no output.
Happy Easy go says: Its depends on the Air India, when they will issue a refund we will forward you.
Air India says: You go and contact Happy Easy Go as you have booked your ticket from there.
Please help me to get my refund back.
Order ID- ******************
Passenger Name : Baishali Das
Email ID : indrajitpal****@gmail.com
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Air India and Happy Easy Go
Resolved
Frustrated? File a Complaint
Air Asia
"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."
Parvathy M
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