Giva jewellery
- Not giving warranty Open
Aritra Mullick filed this complaint against Giva jewellery on Nov 10, 2025
I recently purchased silver rose gold heart anklet from GIVA on ** august **** and the product got delivered to me on ** august **** Order id #GI********** and I wanted to claim warranty on **th October **** as product was under warranty for * months after they send their courier shadowfax and picked up the product on * Nov **** now no replacement not any refund has been issued today date ** November and right now for * days my complaint is still being processed and when I am calling their customer number they are saying you will get notified in ** hours and resolution will be provided ...I am helpless ...i really need help now and in their support page they say no warranty request is showing ...I have all proofs ..of shipment pickup and all screenshots ...
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Giva jewellery
Resolved
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Pepperfry
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Sachin A Rosario
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