Zap booking Private Limited
- No refund received as package cancelled Open
VISHAL RASTOGI filed this complaint against Zap booking Private Limited on Apr 10, 2022
I have booked the package with zapbooking through Ms. Nitunpreet and neither i received any booking details from your end nor received the refund. I did several whatsapp messages to them for the issue of refund but they have not responded. The Thailand package booked in February'** and paid Rs. *****. Email id of Nitinpreet is holidays*@zapbooking.com and mukesh is mukesh@zapbooking.com
I had booked package in Feb **** and flights got cancelled. Mr. Mukesh is not refunding the money and even not adjusting the same in future tours. Total amount due is Rs.***** and * years gone, no refund and no adjustment. Followed up with mukesh several times, initially told me to adjust in future bookings and now denying the same. I have email in which mukesh asked me to adjust the amount till Dec ****.
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Resolution Demanded:
Refund / Credit for purchase
Zap booking Private Limited
Resolved
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"Voxya helped me send out a legal notice without much hassle which must have prompted MMT to react and resolve the matter. Thank you! "
Vishal Pawar
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