Delhivery courier service
- No refund for failed payment of COD reg Closed
Sandeep Kumar Gajula filed this complaint against Delhivery courier service on Feb 15, 2021
Recently I booked a COD order which was delivered through Delhivery vide AWB No: ************* on **-feb-**** .
When I tried to make payment to the delivery person via the payment link shared to me by him, the transaction failed but of Rs****/- debitted from my account. Transaction details are as follows.
SBI Netbanking TxNo: ***********IGAKJZZSS*
Txn Date: **-Feb-****.
Later I paid Cash to the delivery person and received my courier.
I also got a message regarding failed transaction as below from Delhivery
"Oops! Payment attempted through payment link for AWB(s) ************* failed. Any amount if debited from your account will get refunded within *-* business days. - Delhivery"
But no refund received to my account till date.
I raised complaint to their support team also.. still no refund done.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Delhivery courier service
Resolved
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Rahul Parmar
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