Money refund problem with swiggy

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Swiggy app

- Money refund problem with swiggy ^Open

Racchana S filed this complaint against Swiggy app on Jun 05, 2019

I had placed * orders with swiggy.
*st I had placed order in meat and eat. Order was not placed with swiggy but money was detected. I have spoke with Google pay, bank and swiggy no where I get assured for the money refunded. I have even got the details email saying that money is been credited to beneficiary account. I have the screen shot of the mail I received

*nd is that I placed the order for Biryani and restaurant have not taken the order so far but money was detected immediately. They said it will take * business day. But I can't believe people who said me these days. No trust on swiggy. I wanted the money back returned to me

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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony

Swiggy app

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"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"

Rajiv Kinger

Resolved

Swiggy app