Aashi Co
- Missing item and inadequate service Closed
Pratali Kambli filed this complaint against Aashi Co on Jun 09, 2023
There are two significant issues that have made me experience and left me dissatisfied as a customer. Firstly, one of the items I purchased was missing from the package. The shopping website has a policy that a return or refund needs to be filed within ** hours after delivery of the package. So, when attempting to contact the customer services of the site regarding this matter, the usual channels of communication were not accessible, despite repeated attempts to reach out via phone, email and WhatsApp . This lack of care accessible customer service is highly frustrating and has caused dissatisfaction with the overall shopping experience with monetary loss.
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Resolution Demanded:
Apology letter from company
Replace / Fix problem
Aashi Co
Resolved
Frustrated? File a Complaint
HappyEasyGo
"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"
Mrunmayee Palsule
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